Liverpool Victoria customers can now have an online check up, of their finances at least, providing them with information and guidance prior to them contacting a financial advisor.
The idea is for anyone thinking of speaking to an advisor to have a look at their situation first, basically running through a series of questions that will determine their main requirements and help the meeting with a Liverpool Victoria advisor focus quickly on the key points. As an LV= spokesman said, the idea behind the online check up is to make advice more accessible and take away some of the uncertainty customers can have.
The fact that the internet offers great convenience for consumers also makes the new Liverpool Victoria system a potentially very popular one. It also means some questions can be answered more accurately, especially those that need a little thought. Again this enables the LV= financial advisor to deliver a solution tuned to the needs of the client.